In this FAQ section, we answer the most common questions about Mitralis and provide additional information and insights.
We are open Monday to Friday, from 8:00 AM to 5:00 PM.
More information about accessibility and our locations can be found on our contact page.
Mitralis DC works with several physicians, which means it is not always possible to schedule your appointment with a specific doctor. However, we will always do our best to provide you with the best possible service.
Blood tests can not be performed at Mitralis DC. In Kerkrade, blood sampling is available at Zuyderland, located on the second floor at Roda JC Ring 19, directly above Mitralis DC.
Yes, in most cases your examination at Mitralis DC is covered by your health insurance. Please keep in mind that your mandatory deductible may apply. If you are unsure whether a specific examination is covered, please contact your insurance provider. You can mention the following information: Mitralis DC submits claims under the Zuyderland Medical Center Foundation, with AGB code 06-011118.
On this page, you will find the maximum rates for our examinations and the applicable conditions.
No, it is not possible to undergo an examination without a referral from your (GP) doctor. Mitralis DC only performs examinations that have been formally requested by a physician.
If you have questions regarding the examination or the results, we advise you to contact your GP. He or she will provide you with further information. If your GP wishes to discuss the findings with one of our physicians, they can contact Mitralis directly. Unfortunately, it is not possible to contact our doctors yourself.
Parents must have a valid form of identification for their children when visiting a healthcare provider. Unlike the general identification requirement, there is no minimum age in healthcare. The requirement applies from birth.
Our invoicing is handled by an external party. If you have a question about the invoice you received, please contact the organisation that issued it. In most cases, this will be your health insurance provider.
If something did not go as expected, we would like to hear from you. You can submit your complaint through our complaints page.
